Privacy Policy

Our contact details:

Name: Kitty concierge

Address: London, UK

Phone Number: 020 3282 0586

E-mail: hello@kitty-concierge.com

Website: www.kitty-concierge.com 

The type of personal information we collect:

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details – to include email address, telephone number and address where our services are requested to be provided to)

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· You have enquired about using our services,

· You have booked to use our services,

· You have visited our website and created a user account,

· You have applied for a job.

We use the information that you have given us in order to create and maintain an informative and relevant client account profile.

We may share this information with [enter organisations or individuals].

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting hello@kitty-concierge.com

How we store your personal information: 

Your information is securely stored. 

We keep your contact information until we receive written notification from you that you would like this deleted. We will then dispose your information by removing all contact information as requested.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@kitty-concierge.com 020 3282 0586 if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@kitty-concierge.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk